Terms & Conditions
Weather
As an outdoor walking event, The Wizard Walk of York runs in almost all weather, and tickets cannot be cancelled in the event of rain or snow. Please wear suitable clothing and footwear and bring an umbrella.
Access
The guide will endeavour to make the walk as accessible as possible for all members. The tour does not include any steps or stairs, however York has cobbled streets, uneven surfaces and narrow passageways. Please contact the guide to discuss any specific requirements.
Cancellation
All bookings are non-refundable except for the following reasons:
- The wizard guide is required to cancel the tour due to extreme weather such as torrential rain and/or flooding (as decided by the guide)
- The wizard guide is unable to attend the tour for any other reason such as sudden illness or injury. As much notice will be given as possible.
- The wizard guide tests positive for Covid 19.
Behaviour
All groups require an appropriate ratio of adults to children, and adults present are responsible for the safety and behaviour of all members.
The guide reserves the right to eject members of the group due to behaviour of individuals, especially when such behaviour may put the group in danger. Smoking and the consumption of alcohol are not permitted on the Wizard Walk.
Illness
Please do not attend if you are unwell or displaying symptoms of Covid 19 or any other infectious illness. Please adhere to current government guidelines regarding Coronavirus.
Liability
The Wizard Walk of York (under Magic Hatter Entertainments LTD) will do everything possible to make the event safe and enjoyable for all members. However, no liability can be accepted for personal injury, loss or damages sustained whilst attending the tour.